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2 emails with apply requests but not in applications overview (lemmyfly.org)

submitted 1 year ago by majorswitcher@lemmyfly.org to c/lemmy_support@lemmy.ml

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Is it possible applications go missing? I received an email yesterday about a request and 2 hours ago, but can’t find them in the applications overview, neither unread nor all

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[–] ptz@dubvee.org 3 points 1 year ago* (last edited 1 year ago) (2 children)

Do you have email verification enabled?

I think the application won't be visible until the applicant verifies their email address if you have that admin option set. I could be wrong, but that seems to be how it is on my instance.

[–] beto@lemmy.studio 3 points 1 year ago (2 children)

You're correct.

In my instance when asking why people want to join I added a line telling them that they need to confirm their email address before I can see the application.

[–] majorswitcher@lemmyfly.org 2 points 1 year ago

Yes indeed, request only showed up in overview once I clicked the confirm link from the email. Good idea about mentioning it in that text!

[–] ptz@dubvee.org 2 points 1 year ago* (last edited 1 year ago)

Good deal, and good to know. I was pretty sure, but not 100% confident, that was how it works. Now I am.

Adding the bit to the application about confirming their email sounds like a great idea. I may add a similar note to my sign up form.

[–] majorswitcher@lemmyfly.org 1 points 1 year ago

Ah, I do indeed. Will try later with a test email account! Thanks