this post was submitted on 07 Sep 2023
351 points (81.4% liked)
Showerthoughts
29698 readers
1167 users here now
A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. A showerthought should offer a unique perspective on an ordinary part of life.
Rules
- All posts must be showerthoughts
- The entire showerthought must be in the title
- Avoid politics
- NEW RULE as of 5 Nov 2024, trying it out
- Political posts often end up being circle jerks (not offering unique perspective) or enflaming (too much work for mods).
- Try c/politicaldiscussion, volunteer as a mod here, or start your own community.
- Posts must be original/unique
- Adhere to Lemmy's Code of Conduct-----
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
yeah I use to work at a place that had "CSAT" I don't remember what it stands for but a lot of companies use it and some use it more than others.
Basically it's the same but usually those surveys provide open ended comments where the customers can rip you a new one if they feel like they didn't get what they wanted. You could be telling a customer no based on policy, and then a manage will see the bad review and use that to give you a talking to about work improvement.
It's so incredibly backwards.
Sucks dude