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[HELP] (discuss.tchncs.de)

submitted 1 year ago by babadashi@discuss.tchncs.de to c/lemmytips@discuss.tchncs.de

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Hi all,

I accidentally used the same email address to sign up to another Lemmy instance, and I haven't received the email to verify my account. I tried logging in with the credentials I signed up with and nothing happens.

Does anyone know if it's possible to sign up with the same email address on different instances? I've tried using the contact support but I'm getting a 502 Bad Gateway.

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[–] Rescuer6394@feddit.nl 3 points 1 year ago (1 children)

for support you need to contact the admin of your instance. there is no 'lemmy support'.

also, don't use 2FA, idk if it got better but there was a time where a lot of people lost their account because the instance glitched and 2FA was reset.

just use a bitwarden generated password ~20 chars and it is ok.

another advice, if you messed up an account, create another and leave the older. i don't think the admins have the tooling to restore 2FA or reset your password.

[–] babadashi@sh.itjust.works 2 points 1 year ago (1 children)

Yeah, I use BitWarden, I didn't actually mean to set 2FA cos I had a feeling to not mess with any settings after I made an account, but it seems switching it on and off again kept it enabled for some reason.

Oh well, thanks for the heads up and advice, I appreciate it

[–] Paragone@discuss.tchncs.de 1 points 1 year ago

Check your spam-folder, too:

a registration-email ended up in there!

( :