this post was submitted on 26 Aug 2023
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Lemmy Shitpost
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Out of date tbh - It's never a labyrinthine phone tree anymore, it's a "natural speech" based menu that can never help with more than the most basic inquiries like "how much is my bill?" and still stubbornly refuses to put you in the queue for a real person.
Speak to a representative. “Sorry I didn’t understand that”
The worst is when they phrase the response as if there was just some slight, funny misunderstanding on the part of the machine; "Sorry, I didn't quite catch that! Did you want to..."
For some reason that one really drives my ire.
I've got a worse one than that- a fake typing sound effect. I've heard that one more than once.
The fake typing is the worst. It just sounds like someone slamming random keys.
Fuck you. How can it possibly take any time to query a SQL database in 2023? The first tenth of the second of you calling them they should have taken your number and pulled it up.