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submitted 1 year ago* (last edited 1 year ago) by TellumSiege@kbin.social to c/kbinMeta@kbin.social

Since Monday, I’ve had issues posting threads. I’ll get an error message saying:

We are working on resolving the issues

Over the next few days, there will be a change in server infrastructure. Temporary problems with the website's functionality may occur during this time.

...Despite the message, my threads will still post to the magazine--but few users can see them.

I’m sorry if this has been addressed before; I did a quick look at this mag and couldn’t find the exact issue I’m dealing with. I’m just wondering if this is normal ‘fediverse growing pains’ or something I need to fix on my end?

Thanks for any help. We have a massive event coming up in a week—probably going to drive a tonne of traffic to our magazine—and I’m really hoping we can find a fix before then.

EDIT: The specific magazine I'm referring to is this one: kbin.social/m/Squaredcircle

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[-] floppy@rabbitea.rs 1 points 1 year ago

Are they not appearing on other instances? In which case it may be this bug: https://codeberg.org/Kbin/kbin-core/issues/875

If they aren't appearing for users on your instance that's probably a different problem entirely.

Also if you're posting from kbin.social and the magazine is hosted there, that isn't the same issue either (it's only if somebody from a different instance posts to a magazine where that bug occurs)

[-] TellumSiege@kbin.social 2 points 1 year ago* (last edited 1 year ago)

Going by who boosted and upvoted my threads, here’s what I’m seeing:

Last night, our ‘Collision’ thread seemed only visible to people on Kbin…but not everyone. One of our other top CC’s couldn’t see the thread and they’re on kbin.social, the same instance our mag and my account were created on. From what they’ve said, they’re struggling to see anything I create – that includes threads and comments. Here’s what they said about their own issues when they tried posting a thread:

Ironically, I actually did get the error lol.

Got the post all pre-typed out and such, titled, tags, etc. Hit post, error. Panicked, thought I lost it all, but didn't. Tried 4 times, same error every time, said fuck it and I'll give up. Then noticed 4 threads on my profile (I deleted the other 3 myself) and this thread still doesn't show up for me on the magazine. Tried to click your comments and can't even see em normally on the topic that does open, hell I'm responding to you via your profile page right now. (same with your post to kbinmeta just now, I see it, but i cant see the comments on it). First time it's happened to me during thread creation however (instead of the typical occurrence from when I block someone).

On Friday night, our ‘Rampage’ thread was visible to people on other instances. The thread was boosted and upvoted by users on lemmy.world, feddit, kbin, and sh.itjustworks. But I don’t think that user–or some of our others–could see it either.

Let me know if I can gather any more info for you. And thanks for the help. In cases like these, I really wish I was more tech savvy.

EDIT: I created a new thread on m/SC about an hour ago. It has 7 upvotes yet not one from Kbin (excluding myself and GeekFTW, who found the thread via my profile). It seems like one thread I create will be viewable by people on Kbin, the next not so much. It doesn't make much sense to me.

[-] GeekFTW@kbin.social 4 points 1 year ago* (last edited 1 year ago)

(Still replying via stalking your profile lmao)

Hey everyone, the other person Tellum is referring to here.

I do not see said Rampage thread. For further info for yourself, the last thing I see posted on the mag under newest is my own thread (the thekla/bayne/shirakawa/may one). No activity appears after that.

[-] TellumSiege@kbin.social 2 points 1 year ago* (last edited 1 year ago)

Yeah, that's weird.

FWIW, @GeekFTW and I are responsible for 70-80% of the posted content on our magazine. If both of us are having this issue then it's going to be a big problem for our growing community.

I know these things are tricky and take time to solve. I know this won't be fixed overnight. But next Sunday is one of the biggest pro-wrestling shows in history and the last thing I want is for some of our users to not be able to experience that with us. A few of us have gotten to know each other pretty well because of this place. It'd be heartbreaking if we can't all come together during that epic show.

[-] GeekFTW@kbin.social 2 points 1 year ago

Fingers crossed it's fixed up by then.

For some more Random Testing™ since I haven't posted much in the last day or two aside from that thread, just tried another thread on /m/random, same thing. 500 error, doesn't appear on the mag, does show up on my profile. Both threads (that one and the one on our sub) look 100% fine when logged out, comments appear as you would expect, the front page of the mag looks exactly as you expect. They just don't appear correctly specially when logged in. No clue if that gives anyone with more brain cells than us something to work on lol.

[-] e569668@fedia.io 2 points 1 year ago

Edit: tl;dr remove all blocked domains to be able to see posts / comments with no domain (like this one)

Oop, that issue specifically is definitely this https://codeberg.org/Kbin/kbin-core/issues/1019. I posted it in this thread more details but, I imagine you might not be able to see any of my comments in this thread. If you do see this post, definitely check out https://kbin.social/m/kbinMeta/t/361909 (while logged out because you also won't be able to see that thread logged in)

[-] McBinary@kbin.social 2 points 1 year ago

Sadly, I don't think that these threads and comments are even visible to those who don't know this is happening... I was not able to see any of the threads until unblocking all domains.

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this post was submitted on 20 Aug 2023
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