linux4noobs

1356 readers

1 users here now

linux4noobs

Noob Friendly, Expert Enabling

Whether you're a seasoned pro or the noobiest of noobs, you've found the right place for Linux support and information. With a dedication to supporting free and open source software, this community aims to ensure Linux fits your needs and works for you. From troubleshooting to tutorials, practical tips, news and more, all aspects of Linux are warmly welcomed. Join a community of like-minded enthusiasts and professionals driving Linux's ongoing evolution.

Seeking Support?

Mention your Linux distro and relevant system details.
Describe what you've tried so far.
Share your solution even if you found it yourself.
Do not delete your post. This allows other people to see possible solutions if they have a similar problem.
Properly format any scripts, code, logs, or error messages.
Be mindful to omit any sensitive information such as usernames, passwords, IP addresses, etc.

Community Rules

Keep discussions respectful and amiable. This community is a space where individuals may freely inquire, exchange thoughts, express viewpoints, and extend help without encountering belittlement. We were all a noob at one point. Differing opinions and ideas is a normal part of discourse, but it must remain civil. Offenders will be warned and/or removed.
Posts must be Linux oriented
Spam or affiliate links will not be tolerated.

founded 1 year ago

MODERATORS

PlutoParty@programming.dev

When I notice something wrong how do I go about getting the issue fixed? (lemmy.nz)

submitted 1 year ago by Fizz@lemmy.nz to c/linux4noobs@programming.dev

5 comments fedilink hide all child comments

Linux and its software is constantly under development and the community seems to really be making an effort to ensure that programs work exactly as expected. I often notice little things like glitches or program crashes and I am able to replicate them and I think I should probably submit a bug report or something. Since I am not a dev I have no idea how to do this or where to start. How do I know if its my issue or the programs issue?

For example, Thunderbird 115.1.0 is crashing when I open a specific email. I will put the steps I took to debug it in the comments.

you are viewing a single comment's thread
view the rest of the comments

[–] Wolfizen@pawb.social 9 points 1 year ago (1 children)

Generally each software will have its own avenue of bug reporting. Mozilla probably has their own bug tracker for Thunderbird, you should post there. Smaller projects might have a GitHub issues tab.

Reproducibility is much more valuable than logs, but logs are good too. You should include the software version, your OS version, and other details about your system that are relevant to the specific problem. For yours, you might want to include a sanitized copy of the email.

[–] cacheson@kbin.social 5 points 1 year ago

https://support.mozilla.org/en-US/kb/file-bug-report-or-feature-request-mozilla