this post was submitted on 13 Aug 2023
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Steam Deck

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Hello everyone.

I bought a Steam Deck for my sister and set up her account and mine on the device. Family Sharing works fine until the Deck is rebooted, where only her games appear on her account.These are the steps we have followed:

  1. Sign in both accounts to the Deck
  2. Enable family sharing on both accounts, making sure our accounts and this specific Deck are authorized

I didn't sign out my account afterwards or anything like that. My games will appear on her library until the Deck is shut down or rebooted. The next boot my games won't appear on her list and those that are installed will show a Buy button instead of play.

We found a workaround which is to sign in with my account, disable and enable family sharing again, but this is not really a solution.

Has anything like this happened to anyone? Is there anything we are missing?

Thanks in advance!

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[–] lotanis@discuss.tchncs.de 2 points 1 year ago

Have you tried reporting it to Steam support? They're pretty good and it sounds like you've got the precise cause narrowed down