this post was submitted on 10 Aug 2023
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It's definitely not artificial general intelligence, but it's for sure AI.
None of the criteria you mentioned are needed for it be labeled as AI. Definition from Oxford Libraries:
It definitely fits in this category. It is being used in ways that previously, customer support or a domain expert was needed to talk to. Yes, it makes mistakes, but so do humans. And even if talking to a human would still be better, it's still a useful AI tool, even if it's not flawless yet.
It just seems to me that by this definition, the moment we figure out how to do something with a computer, it ceases to be AI because it no longer requires human intelligence to accomplish.
As Larry Tesler once said "AI is whatever hasn't been done yet."
I guess the word "normally" takes care of that. It implies a situation outside of the program in question.