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'Out of control': Cancer surgeon claims UnitedHealthcare questioned her mid-procedure (www.rawstory.com)

submitted 3 weeks ago by pelespirit@sh.itjust.works to c/usa@midwest.social

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A breast cancer surgeon had to "scrub out mid-surgery" to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.

Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten more than 221,000 likes.

Still wearing her scrub cap, Dr. Potter began her video saying, "It’s 2025, and navigating insurance has somehow just gotten worse."

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[–] pjwestin@lemmy.world 2 points 2 weeks ago (1 children)

No, I didn't hear about that. I normally send my prescriptions to CVS anyway, since they're down the street, but sometimes I send it to my local doctors office's pharmacy when they can't fill it. I'm gonna be pisse if they give me shit for that.

[–] MutilationWave@lemmy.world 2 points 2 weeks ago

I think it's cool for local stuff, you're probably fine. Check your email.