this post was submitted on 09 Jan 2025
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United States | News & Politics

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A breast cancer surgeon had to "scrub out mid-surgery" to call a UnitedHealthcare representative because the insurance giant questioned whether the procedure she was in the middle of performing was really necessary.

Dr. Elisabeth Potter posted her story to Instagram this week, and the post has gotten more than 221,000 likes.

Still wearing her scrub cap, Dr. Potter began her video saying, "It’s 2025, and navigating insurance has somehow just gotten worse."

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[–] candybrie@lemmy.world 4 points 2 weeks ago (1 children)

So a-ok as long as it happens after the thing is passed? Because then it's just a tip.