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fcc.gov. Those goddamn "Sign into the Federal Fucked Up Document System with your FFUDS PIN now" things that just don't actually work. The layers of garbage between you and renewing an amateur radio certificate is truly Idiocratic.
This sounds very similar to the Kentucky online portal for teacher certification. It looks like it was made in 1996, and it functions slightly less well than it looks like it should.
I just did my GMRS a few months ago. That site is a dumpster fire.