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this is a topic i've been heavily involved with because i still consider myself to be someone who prefers using technology at a very beginner friendly level, plus it's very good when a linux operating system makes you feel right at home when it has a modern desktop environment. this is why i really like gnome, its simplicity and usability is something available for everyone, for beginners and for a lot of other people, but if you had to, say, rearrange xfce or kde for someone who was an elderly person or an absolute beginner so that they wouldn't have any trouble using linux, how would you do it? (screenshot is my current linux mint desktop, very simple and extremely user friendly!!!!)
As someone who used to sell computers to elderly and people who are generally non tech literate, as well as ran computer literacy courses;
ChromeOS + something like flatpak. I don't think anything else will really work in the current linux world. Holding on hope for Cosmic based DE.
A Distro must have
Reliability is so fucking key here I can not understate it. The computer glitching out is entirely unacceptable. They will not be able to do any debugging nor will you likely be on call 24/7 to fix their issues. They also need security so you can't just "set and forget" either with no updates in a false sense of stability. Older folk copy and paste shit. Permissions and stability is key here. Flatpak has a lot of potential but it's not there yet.
No real time AV really hurts here.
Extremely strong app selection with either android or wine app support. Wine is the most preferable. A lot of people are reliant on windows programs for things like tax filing and all sorts of stuff like crochet software and what not. Android apps however can often be good enough and are extremely simple so with a little help, and you will need to help, they can get by with android app support.
A11y, screenreaders, OSKs, maginifers etc. We need all of it if we want to fit the "generic elderly support"
Good performance. Elderly people do NOT like updating systems, Their systems will likely be old. And well they are old too. If a system is slower then what they are used to, and generally non responsive, they may think the bloody thing is broken. ~~cough cough gnome cough cough~~
I genuinely do not that that any DE let alone distro is an acceptable daily driver for "general people" because general people have such a wide variety of use cases and needs. Some folk need crochet and tax software, some folk need CNC software like stitchfiddle, Some need magnifier glasses and speech to text. and man, this is only the more common of things i've seen.
Remeber folk, a PC that does 99% of what people generally need, does not mean that it will fit the needs of 99% of people. Here is hoping to a bright future, but I don't think it will be a close one.
Nowadays, simply having a browser with ublockOrigin is enough to have them avoid nearly all of those dangers. Also set the browser to always block notifications, I've had 3 different family members asking me to remove a virus, which was just Chrome notifications from sketchy sites showing up nonstop on windows.
I also see a lot of people that come in to have their PC's fixed because of "viruses" that I am able to make go away by just turning off browser notifications. Which I also just install uBO or uBO Lite on almost 100% of browsers on PCs I work on (even if not related to the task at hand). Also I disable lots of the notifications for browsers and other programs in the Windows 10 and 11 notification settings.
Though I have been seeing an uptick of fucked up malware browser extensions that set themselves as "Your organization" policies that are getting harder to remove. In most of those cases I have found that they replace the shortcuts for the browsers to first launch shit from a self-reinstalling location in the root of C drive and/or in AppData. Shit is very frustrating. Mac OS also has some motherfuckers of hijackers that are even worse to get rid of.
Aside from those, the really fucked notifications come from the AV programs that can't stop themselves from freaking out users. Like even if the user has for some reason paid for every single up-sell because of those notifications. They still show them shit like "You MIGHT be infected." Though seeing those things have been great for me to point out how the user should actually cancel their subs since at that point it is just scare tactics and adware (which slows shit down).
this is not true. SO many people will download and install whatever. I still get my old customers calling me up for help because they installed some registry cleaners promising to increase their performance by 5x
Even as a (tech literate) teacher who wants to employ Linux, the lack of compatibility (using wine) with a lot of enterprise type programs and the general hodgepodge that Libre Office is, and the memory leak mess that Only Office is, I just can't stick to Linux for long. I end up using tiny10 to use a reliable unbloated windows that can run my office 2016 and enterprise apps. Microsoft is just so entrenched and heavily serviced by thousands of people that it's a slow climb for Linux distros to get anywhere.
The idea of elderly people using windows only programs on Linux using the compatibility layer just seems liable to multiple potential failures.
Yes it is, but it's a necessary one. People aren't going to go out and learn new tax software. and hell, I still have yet to find a single working crochet program on linux.
Thankfully compatibility now isn't that bad. I actually did an experiement where I ran entirely in wine's desktop for a week and it was surprisingly usable.
I don't think these two groups overlap much, if at all.
What's hodgepodge about LibreOffice? I use it daily in a corporate job. There are entire governments that use it.