this post was submitted on 08 Aug 2023
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Bigpipe 12.5
In the just short of 10 years I've been with them I can't recall an outage (maybe one a long time ago but unsure). I've never had to contact them about any issues and they just stay out of the way.
Fairly recent switch from ADSL2 to fibre was uneventful, just had to change fixed IP address (which I get free) due to IP range change. That one contact process was smooth and informative.
I did have to ask for the SMTP port to have the filter removed when I switched to fibre - no problem and no questions asked. All online, no need to phone, with quick response.
Can't fault them and their price is fair for the service. $79/mnth unlimited. Cheaper on fibre than ADSL2 (-$10).