Steam Deck

15061 readers

123 users here now

A place to discuss and support all things Steam Deck.

Replacement for r/steamdeck_linux.

As Lemmy doesn't have flairs yet, you can use these prefixes to indicate what type of post you have made, eg:
[Flair] My post title

The following is a list of suggested flairs:
[Discussion] - General discussion.
[Help] - A request for help or support.
[News] - News about the deck.
[PSA] - Sharing important information.
[Game] - News / info about a game on the deck.
[Update] - An update to a previous post.
[Meta] - Discussion about this community.

Some more Steam Deck specific flairs:
[Boot Screen] - Custom boot screens/videos.
[Selling] - If you are selling your deck.

These are not enforced, but they are encouraged.

Rules:

Follow the rules of Sopuli
Posts must be related to the Steam Deck in an obvious way.
No piracy, there are other communities for that.
Discussion of emulators are allowed, but no discussion on how to illegally acquire ROMs.
This is a place of civil discussion, no trolling.
Have fun.

Link to our Matrix Space

founded 3 years ago

MODERATORS

Moxvallix@sopuli.xyz

codus@leby.dev

timi@lemmy.world

RolAIDS05@lemmy.world

Fubarberry@sopuli.xyz

RolAIDS05@sopuli.xyz

[help] Black Screen of Death (lemm.ee)

submitted 4 days ago by AceFuzzLord@lemm.ee to c/steamdeck@sopuli.xyz

18 comments fedilink hide all child comments

Steam deck (LCD model) will, at no point, turn on unless plugged into charger or hooked up to the dock, regardless of how much battery is left. No response when trying to do things like booting into bios or anything else. Works perfectly fine when plugged in, docked to TV or standalone. No feedback at all, either, from buttons or trackpad haptics either when unplugged.

I've done a bios/firmware reset thing while plugged in and let that go for a while, following the advice of a Steam community forum (not sure whether the blinking power indicator thing is supposed to stop blinking when it's done, but I definitely let it go for longer than the forum post was saying). Went through the process of going through and enabling the main channel OS updates as well through dev settings and updating didn't fix it.

Have taken the backplate off and everything looks fine (I'm not an expert on mechanical things, though) and thankfully no spicy death pillow.

Any advice? At this point I'm even willing to back up anything important and do a factory reset if I have to. Also, if need be, I have a photo of the internals just in case I need to show it (again, not good with electronics on the hardware side of things).

you are viewing a single comment's thread
view the rest of the comments

[–] AceFuzzLord@lemm.ee 2 points 4 days ago* (last edited 4 days ago) (1 children)

If you're talking about battery recalibratiom, which is the first thing I found, I don't think I can. Any post I see on it says to drain the battery as the first step, but I don't have a clue whether it's using any battery power while unplugged right now. So I'd have to hope the battery is draining and hope when I plug it in that it wouldn't be saying it's at full charge.

Edit:

I'll have to quickly look and see if it's under warranty. I've had it for less than a yearso it's possible, but I don't know if the refurbished ones come with warranty like the new ones. Will definitely look into that.

[–] SkaveRat@discuss.tchncs.de 5 points 4 days ago (1 children)

if the refurbished ones come with warranty like the new ones

they have the regular warranty. it's basically one of their selling points.

But also: have you tried unplugging the battery and reconnecting it? maybe the connection is a bit flaky

[–] AceFuzzLord@lemm.ee 1 points 4 days ago (1 children)

I didn't try because there were a couple ribbony clip things on top of it and I didn't feel comfortable removing them, but I'll try that next chance I get.

[–] SkaveRat@discuss.tchncs.de 3 points 4 days ago (1 children)

yeah, understandable. the ribbon is there to help pull it out. it pulls out sideways, which is a bit awkward. You can check ifixit disassembly tutorial to seee how to best do it

[–] AceFuzzLord@lemm.ee 4 points 4 days ago

While looking up warranty info, I stumbled upon the ifixit stuff and planned on following their guide, so I'm at least good there.