Source: u/Portarossa on Reddit, April 7, 2020.
Transcription:
'Unexpected item in bagging area.'
It's not unexpected, you digital fuck. You literally just told me what it is. It's right there on the screen. I did the wavy-wave, you did the bleepy-bleep; up until the point where you decided to have an electronic stroke, things were going exactly according to plan. What you mean is that you haven't been programmed right. Don't go putting this on me, like I've somehow gone out of my way to surprise you. I've got places to be, man. I can't be playing hide-the-actual-salami with the Terminator's younger, shittier cousin.
Oh, and now you've sent for backup. Well done. Now I have to deal with a human person who thinks I'm either an imbecile or a thief for not being able to work what's effectively a bathroom scale with delusions of grandeur for the fourth time.
I’m sure 99% of the self-checkout attendants are in a daze of numbness or barely contained rage when the item weight is a known error and requires them to correct it every single time a customer scans it, to be fixed at the monthly inventory adjustment and only to be replaced by another few items not correctly weighed or sensed.
Having worked a self checkout, it's mostly numbness. At least for me it was, every time the yellow light came on I just walked over, asked what happened and then scanned my badge while trying to to get them to stop rambling at me
You asked what happened?
All I ever did was scan my badge.