this post was submitted on 27 Nov 2024
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[–] ToxicWaste@lemm.ee 1 points 3 weeks ago

right now we don't have any real customers that use it - as the plugin did not sell yet.

but from testing at customer sites with real people that would use it - we got only positive feedback. which is not hard to imagine: the RAG + LLM enables less experienced users to navigate a huge and complex network of information.

but it for sure is also a buzzword execs like to see: they talked to us because we have AI. saw that the main product is good. bought the main product and decided the AI is too expensive.

in the end it doesn't matter to me. the 2w of AI was a fun sidequest and it left us with a passive boost for sales.