this post was submitted on 06 Aug 2023
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Title.

Trying to buy an audiobook with my US account from Australia. Am using a VPN and a fresh log in using a private browsing window. Still getting the “not for sale in this country…”

How does Amazon/Audible still know my country?!

EDIT: Thank you everyone for your suggestions, but I feel like we’re no closer to figuring out how Amazon is detecting my physical country. If they have some new “trick” surely this is a privacy issue as well?!

EDIT 2: Important details, this is on my iPhone using both the Amazon and Audible apps, and via the web with Safari (mentioned below). Doesn’t work.

I gave up and went to my desktop and was able to complete the purchase following the same steps without issue. So 🤷‍♂️ ?!

Clearly Amazon is scraping some information from the phone to region lock the purchase. Still would love to know given VPN isn’t masking my location apparently.

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[–] Pika@lemmy.world 7 points 1 year ago (2 children)

As someone who jumps between the US and Canada (since on the border) I've found that, Amazon will block purchases from Canada to the US and visa versa, it doesn't care about ip, it uses your accounts region, Canada and US have seperate regions in your account settings that you need to do. Sadly this means you would need two different accounts. One for CA and one for US. It's likely the same deal with audible

[–] DrPen@mastodon.social 3 points 1 year ago (2 children)

@Pika @supercheesecake dont wanna butt in but in case this is relevant: I use at least 3 Amazon regional accounts here in Europe: UK, Germany and Italy (I live in another EU country). I sign in with the same username/password. Currency of products changes for UK from EUR to GBP, and often different ranges of products can show up. I have multiple addresses listed for delivery and just select the one I want.

[–] Pika@lemmy.world 2 points 1 year ago (1 children)

that's similar to how I do it, change the region and then pay, but some items I've noticed block sale if the originating payment method is in a different region

[–] DrPen@mastodon.social 2 points 1 year ago (1 children)

@Pika Id have to log into the new region from he start, go find the same product, then order. I dont think it would work if I change region half way through a purchase.

[–] Pika@lemmy.world 2 points 1 year ago (1 children)

oh sorry if I was unclear, yea since it's still a different account I would need to login when I change regions as well, I can't change halfway through.

[–] DrPen@mastodon.social 2 points 1 year ago

@Pika no probs! Sometimes the products arent available for whatever reason in a region.

[–] newpuritan@lemmy.ml 1 points 1 year ago (1 children)

How are you setting up new accounts? I just tried to create a new one using a VPN but can't because it asks for my phone number for verification which has already been used.

[–] DrPen@mastodon.social 2 points 1 year ago

@newpuritan Its the same account, I just sign in to different Amazon regional sites.

[–] supercheesecake@aussie.zone 1 points 1 year ago (1 children)

Audible and Amazon accounts are the same. I have an AU account and a US account. But I’m only using the US account to buy the audiobook in the US store, using VPN and private browsing. No CC or similar involved.

But from Australia. So how does Amazon know I’m in Australia?!

From a privacy point-of-view I thought VPN masks such things. I’m trying to understand how Amazon is detecting my physical country.

[–] Pika@lemmy.world 3 points 1 year ago (1 children)

Aside from device ID, or maybe if you're using a billing address as something from Australia, I can't see how they would be, you've stated location services are off, VPN will mask the ip.

I didn't even need to use a VPN in my cases between Canada and the US, changing to an account that was in the region that allowed the purchase was all I had to do.

That being said if I changed my Canada account to use the billing address of my US residence instead of my Canadian residence when on the Canadian region, I would get region locked I found, so if you have a primary payment method on file using your AU address you could try temporarily removing or modifying it to have a different address

[–] supercheesecake@aussie.zone 2 points 1 year ago* (last edited 1 year ago) (1 children)

Nah the CC and billing address for my US account are fully local there. My AU and US accounts are totally seperate and everything is local for each.

I’ve tried both using their apps on my phone and the browser (Safari with privacy relay) with the same result (with VPN etc etc).

I agree, I can’t se how they’re doing this. Must be something I’ve overlooked. Or some new internet black magic they’re employing.

EDIT: Or the search result for the book I want isn’t actually available in the USA and they’ve just messed that up (since I’m searching from the US as far as they can see). I guess I could try buying a different book

[–] Pika@lemmy.world 3 points 1 year ago

yea that was my next question, if the title was actually available in the country selected, I had that issue with Netflix searches constantly