Technology
This is the official technology community of Lemmy.ml for all news related to creation and use of technology, and to facilitate civil, meaningful discussion around it.
Ask in DM before posting product reviews or ads. All such posts otherwise are subject to removal.
Rules:
1: All Lemmy rules apply
2: Do not post low effort posts
3: NEVER post naziped*gore stuff
4: Always post article URLs or their archived version URLs as sources, NOT screenshots. Help the blind users.
5: personal rants of Big Tech CEOs like Elon Musk are unwelcome (does not include posts about their companies affecting wide range of people)
6: no advertisement posts unless verified as legitimate and non-exploitative/non-consumerist
7: crypto related posts, unless essential, are disallowed
view the rest of the comments
Part of this is a symptom of support demands from users. There has been an expectation in software development historically, back from when software was always hideously expensive and limited to companies as users, that errors would be fixed by someone on demand ASAP. We're all familiar with the IT guy "file a ticket first" signs on offices, or the idiot executive's demands for a new computer because they filled theirs with malware somehow.
But now a lot of what software did is web-based and frequently free/freemium. But the customer's expectations of having their issue fixed ASAP remains. Despite the internet being far from a standardised system of completely intercompatible components. So updates and fixes need to continually be deployed.
And that's great for most people, until that expectation extends to the creation of new features, from management and end users alike. Then things start getting pumped out half-finished-at-best because you can just fix the MVP later, right?
We're going to get to the backlog sometime... right? We don't need to keep launching new features every quarter... right?
That is one of the things that was made worse by always on internet connections. It used to be that a game or program had to be perfect before it was released, because that was it, that was their one shot to get it right. Now they release things months before they're actually ready and then act like it is a privilege to pay to be part of the beta team. Beta testers are supposed to get paid, not pay for their own service.