this post was submitted on 22 Oct 2024
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Is it really so tough? It’s the very similar to email providers, and who doesn’t understand those?
I work in a computer shop and talk to regular computer users all day everyday.
The average user might know what a browser is. Most don't know that the Internet is outside of their computer.
Real quotes like this happen everyday: "I just get on the green one to check my Google". Translation: I check Gmail using the Edge browser.
It took me 25 minutes the other day to explain what video chat was and that FaceTime is only one kind of it, and it's only available on Apple devices, of which an HP laptop is not.
Do not underestimate the computer illiteracy of the common person.
I always find this article fascinating: https://www.nngroup.com/articles/computer-skill-levels/
It isn't tough at all, and anyone who says the concept is can't wrap their mind around it is either a Luddite or is willfully dismissive.
Yet you're describing 99% of internet users, so...
Who are all being willfully dismissive and are faniliar with emai, so...