this post was submitted on 10 Sep 2024
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askchapo

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Why do so many businesses prefer phone calls to emails? (hexbear.net)
submitted 2 months ago* (last edited 2 months ago) by keepcarrot@hexbear.net to c/askchapo@hexbear.net
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Emails: permanent written record I can refer to later

Can reply in my own time

Low labour

Low resource use

Phone call: Times/dates mentioned will be forgotten often

Active demand of time

I don't pick up because that phone number looks weird but also my phone's vibrate function is weak

High labour

High data cost per information

My shrink's office seems to want to keep billing information and past/present appointments secret. (This also seems to be worse in local industry, everything has to be a meeting instead of a two line email)

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[–] keepcarrot@hexbear.net 1 points 2 months ago

I feel like meetings are preferenced way too highly in my workplace. If it will involve a back and forth, meetings are actually faster, but asking "what is the valve on line 3s code?" Does not require a phone call or a scheduled meeting or phone call, and I can busy myself with other things while I wait for the info.