this post was submitted on 04 Sep 2024
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Situation: we live in europe, there's PRISM and Privacy Shield and all that, to which selfhosting is the solution. Now, my sister, mostly on Apple, got concerned with all the hacks and privacy violations over the years. She's a tech noob, so i can't really recommend her prism-break.org

There's a bunch of hosted solutions geared towards small to medium business, like Univention Corporate Server, NethServer, etc.

Are there similiar bundles for private use, basically Apple cloud alternative? With services like cloud storage, cloud office, media share, maybe chat, videocall?

Or should i let her wait until i got my box up, VPN her over? I'm only semi-professional tho.

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[–] vzq@lemmy.blahaj.zone 78 points 2 months ago (5 children)

This is my most heartfelt advice: do not do hosting for family members. You will get no end of trouble.

Find her a commercial service she can trust. Or throw up your hands and go “big tech, what can you do”. But do not, under any circumstance, run her IT.

I made this mistake and hosted my mom's webpage and email.

Anytime anything happened, she was on the phone to me complaining about how horrible it all was.

Email bounced because she got the address wrong? My fault. All the spam she got? My fault. Images were the wrong size on her webpage? My fault. Typo in a PDF she was sending to a client? My email server must have messed it up.

I could continue, but jesus christ, it was a disaster.

Never, ever, ever, ever host for family members unless you're willing to put up with that kind of shit, because that's what always happens.

[–] TCB13@lemmy.world 10 points 2 months ago* (last edited 2 months ago)

+1, this is poised to create issues and potentially ruin a few relationships.

OP's sister is used to Apple services and not even other payed cloud services come close to the level of integration Apple provides. It just works, is a real thing inside the Apple ecosystem and anything the OP might get will be inferior and she will complain.

On the day the service is down or something doesn't work / some update breaks the sync or wtv she'll just be there with an "entitled atitude" pressuring the OP to fix things.

This is like one of those situations where you have a LOT of work setting up and managing something and people will never recognize the work, help, split the bill or be patient. People are so expected tech to "just click a button" and everything just works and is free that they aren't even able to understand the complexity of what's behind it all and the amount of work it is required to get "a simple file sync" to work.

[–] tetris11@lemmy.ml 10 points 2 months ago

Yep. I don't recommend shit anymore to family members because it's either:

a) not what they want (the proprietary service was better)

b) you will be doing damage control for the rest of your life

[–] deerdelighted@lemmy.ml 3 points 2 months ago (2 children)

I don't know. I run a Nextcloud instance for myself and I let my gf tag along. Why do you think people shouldn't help their families out?

[–] vzq@lemmy.blahaj.zone 15 points 2 months ago

I definitely think they should help their families out. Helping them select an alternative service is helping out.

Being on the hook for endless tech support while getting blamed for everything is not helping out. It’s also not healthy for your relationship with your sibling, and it’s not a good use of family holiday time.

A partner is different. You already share a lot of infra, and since you presumably spend a lot more time together it’s not likely to impact your relationship as much unless you go full Pat & Mat do IT.

[–] refalo@programming.dev 0 points 2 months ago (1 children)
[–] Markaos@lemmy.one 2 points 2 months ago

The comment you replied to is a direct reply to the comment you linked - I don't think it was intentional, but if it was, then I'd like to say it's not a very helpful reply as OP already read it.