Showerthoughts

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A "Showerthought" is a simple term used to describe the thoughts that pop into your head while you're doing everyday things like taking a shower, driving, or just daydreaming. A showerthought should offer a unique perspective on an ordinary part of life.

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We should stop saying "The customer is always right" because it's not true (discuss.tchncs.de)

submitted 1 year ago by OpticalMoose@discuss.tchncs.de to c/showerthoughts@lemmy.world

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In the grand scheme of things, the customer may have slightly more pull than the cashier ringing up their order, but it's the CEO and the board of directors that control the narrative. That's why we're getting bigger and less fuel efficient vehicles, bigger and more fattening meal portions in restaurants, and bigger less affordable houses.

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[–] HeckGazer@lemmy.world 7 points 1 year ago (1 children)

Maybe because that's not the full quote and you're misunderstanding the meaning. This is like when people think "survival of the fittest" means the strongest/fastest etc.

[–] moobythegoldensock@geddit.social 1 points 1 year ago

It is the full quote and OP is not misunderstanding its meaning.

https://en.wikipedia.org/wiki/The_customer_is_always_right

You’re thinking of a later retort that was added to try to change the quote.