this post was submitted on 24 Aug 2024
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@sem ideally just bugs and feature requests there - if you have e.g. architecture questions or the like our support team are true experts in those areas and very happy to help. There’s a good amount of community feedback for that kind of thing on Reddit too, but again, true expertise from our support team!
Ah, ok that makes sense. I would like to go where the official support team is, but my questions are so basic and probably the result of misconfiguration, so I'm hoping to first search for other people who asked the same question, and if I do post a question, hopefully the next person will benefit from reading it someday. So that's why I was disappointed that the forum closed, but I may use Reddit for that sort of thing then. I probably can't afford official support ;) unless it's free