this post was submitted on 17 Aug 2024
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Experience with laptops (infosec.pub)
submitted 3 months ago by dotslashme@infosec.pub to c/linuxhardware@programming.dev
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Hello folks, I am currently in the market for a new laptop and I want to hear from people who have hand-on experience with Linux laptops. I am currently looking at framework and tuxedo laptops, but I know very little about these companies and have a hard time finding anyone who have actually used one of their laptops.

I would appreciate getting in touch with anyone having direct hand-on experience with products from these companies (or another company that you feel should be considered) and let me know what you think of their products and the company itself.

I am interested in companies that support the right to repair and offer good warranties for their products and I need a laptop with modern hardware and a low weight.

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[–] something_random_tho@lemmy.world 3 points 3 months ago* (last edited 3 months ago) (1 children)

Tuxedo laptops are rebranded Clevo, and Clevo laptops are trash. I had a System76 (also Clevo) which broke in a few months, and it felt super cheap the whole time.

Framework is in a different league.

[–] fnafdesktopfan111@lemmy.blahaj.zone 8 points 3 months ago (1 children)

Preach brother.

Companies like Tuxedo Computers and System76 try to pass themselves off as hardware companies, but I think it's fair to say that they actually have more in common with software companies, in that their work is mainly to do with software and clever marketing and very little in, say, designing the board that goes into the machines they sell. Not to say they don't touch hardware at all and are just playing the slimy middle man; they obviously put in some work but definitely not to the extent implied by the marketing.

One of the most telling sign that Tuxedo Computers isn't what it seems on the surface is that their laptops sometimes will have weird non-Linux-compatible hardware despite claiming to be a "made for linux" hardware vendor. Take for example, the Sirius 16. At first glance, it's a system that seems almost perfect for Linux: Amd CPU and GPU so no need to wrestle Nvidia drivers. Great, right? But then you look at the fingerprint scanner and, hang on, it's "Windows only". Why is that a thing on a "designed for Linux" laptop? It's because Tuxedo didn't design this thing. Some other company did. And they sure as hell didn't design it with Linux users in mind. If they did, they would probably have used a fingerprint scanner that's compatible or dropped that feature it all together to make the product more affordable (it's a gaming laptop; how much do you need biometrics?). The fact of the matter is that barebones laptop manufacturers (Clevo, Tongfang, etc.) design for the average market, OS-wise. In other words, they design for Windows. These machines can run Linux, just as HP and Dell and Lenovo and Acer machines can run Linux, but there's no guarantee that they will run Linux flawlessly.

Oh yeah, and their manuals are very sad, if not pathetic. Dell, the soulless beast of a company that it is, still pumps out detailed service manuals for all of its laptops. Lenovo manages much the same. So does HP.

So, yeah, maybe people should take this into consideration before buying from a Clevo reseller like Tuxedo or System76.

[–] dotslashme@infosec.pub 2 points 3 months ago

Very good info, thanks!