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Here in Europe we have something called "salary" and when there's a price on something, it's the price. The salary should be fair, at least the law says it has to be and mostly it is. And tipping/bargaining is a business practice that will and should die, too much room for greed/fraud/scamming etc, these times are over. And I don't bargain. Very few people I know do it like to do. And that's a good thing. I don't even bargain with business partners, I expect a fair price calculation from the beginning and that's what we do with our customers. And there's a growing trend in business to do this. The room for greed, nepotism and cheating is getting smaller and smaller, some day we'll have a fairer business landscape, for everybody. If a customer or business partner asks why something has that particular price, I just tell him or her. Easy. If he/she goes to someone else, he'll or she'll get a product that hasn't got our quality, he's (or she's) free to do so and people did. And 100% came back to us, not 99%, 100% came back. And if it isn't like that, there's something wrong with us or our product. And it makes it so much easier and fairer for everybody. Times are a'changing!
The first comment on that article when I read it, the guy says he will not tip his delivery driver if there's a delivery fee. I can't believe that after all these years, people still think that a driver is going to see one cent of a delivery fee. I remember Pizza Hut implementing a $1 or $2 delivery fee back in the late 90s, and our tips took a big hit. Back then, I figured that was just a learning curve, and eventually soon people would understand that it is not part of a driver's compensation, but I guess here we are, 25+ years later.
Please don't punish workers for a corporation's greed. A delivery fee is not a tip.
Waitstaff get paid well below minimum wage; tips are required to make up the difference.
Delivery drivers - and everyone else who isn't waitstaff - get paid minimum wage. It sucks, but that's the deal.