this post was submitted on 13 Feb 2025
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This reddit post likely has tens if not hundreds of thousands of views, look at the top comment.

Lemmy is losing so many potential new users because the UX sucks for the vast majority of people.

What can we do?

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[–] feedum_sneedson@lemmy.world 8 points 1 week ago

Leave the micropenis guys alone, it's already a shit card to be dealt.

[–] Pika@sh.itjust.works 8 points 1 week ago (2 children)

Fully agree with that, the bar is too to high usually unless you're being handheld through the process, realistically there should be an app like how blue sky is that doesn't give you any of the options because less options means easier setup. If they want to jump instances after that that would be considered an advanced function but they can choose to do so on their own accord.

Another issue I think is lack of actual awareness, like Bsky got media coverage, the everyday person still is like "the hells a lemmy"

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[–] Iheartcheese@lemmy.world 8 points 1 week ago (1 children)
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[–] ad_on_is@lemm.ee 8 points 1 week ago* (last edited 1 week ago) (8 children)

Whether these are just lazy excuses or not, but let's be real for a moment.

Imagine someone, who's used to go to reddit.com, search for a reddit app in the app store, both of which have the same logo, design, etc... and use their username/password to login and browse the content.

almost every service, that people use for the last decades is based on this specific approach, except for emails. Even the TLD was always .com

Now imagine, how overwhelmed those people might feel, when you tell them "just come over to lemmy".

Lemmy, where? lemmy.com? Here's where you then start explaining the different instances, federation, etc..

the next question will be: where's the Lemmy app? Remember, the unified logo and design? well, good luck explaining that all lemmy apps are de facto third-party-apps.

Now, once they make it throug all of that, the next hurdle that will confuse the hell out of them are the communities scattered all across the instances.

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[–] doug@lemmy.today 8 points 1 week ago (1 children)

imo this friction will erode as larger instances come into play; people will join a large, main instance without even knowing of the others, and-- if they have a problem with the instance they joined-- they'll find they can easily jump ship there.

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[–] sanpedropeddler@sh.itjust.works 8 points 1 week ago (1 children)

How can people figure out email, but lemmy is just too complicated?

[–] ConstableJelly@midwest.social 7 points 1 week ago

Because email federation is inherent to everyone's understanding of how that service works. And perhaps more importantly, email "instances" are run by corporations. Laymen are not signing up on a "server" or "instance," they're signing up for Google, Apple, or Microsoft - the service they get aligns to a company that provides it. Nearly every single service that anyone has ever signed up for online has followed the same essential process: go to fixed url, create id and password, gain access.

It's easy to underestimate, especially in communities like this, how enigmatic the entire infrastructure of the internet is to the general population. Think of those videos where people are asked what "the cloud" is: they pause and ponder and then guess "satellites?" because they've never even wondered about it. I'm guessing that for many people, something like Twitter is just something that lives in their app store that they can choose to "enable" on their phone by installing it.

People know that software is "made up of code," but they don't understand what that means. The idea that an "application" is a collection of services run by code, that there are app servers and web servers, that there are backends and frontends, is completely unknown to (I'd guess) a significant majority of people. And if someone doesn't understand that, it's honestly near impossible to understand what anything in the fediverse is.

And most importantly: this is not any user's fault. IT and the Internet developed so quickly, and it was made so seamlessly accessible by corporations who at first just wanted their services to be adopted, and then wanted everything even more deliberately opaque so those users were more likely to feel locked in and dependent while the services themselves tail-spun in degradation.

We need more, and more accessible, and friendlier, tech literacy in general. The complexity of our world is running away from us ("I have a foreboding [of a time...] when awesome technological powers are in the hands of a very few, and no one representing the public interest can even grasp the issues" - Carl Sagan) and we simply can't deeply understand many of the things that directly impact us. But because of its ubiquity, IT may be the best chance people have of getting better at understanding.

[–] match@pawb.social 7 points 1 week ago (3 children)

whatever, just make a lemmy app that defaults to lemmy.world i guess

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[–] Winterfrost@lemm.ee 7 points 1 week ago (4 children)

I'll be ditching reddit completely after 16th of April. Till then I'm slowly doing my migration. Lemmy is awesome.

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[–] jh29a@lemmy.blahaj.zone 7 points 1 week ago

I must be in the minority because I post so rarely that I don't sign up when I 'join' the platform, I sign up when I want to post something. When I first wanted to post something, I just joined the instance it was going to be on. (Also because it's queer, which I don't tell you about for consistency). I also don't care that much about not seeing what my instance has defederated. Or actually, not being able to comment on it, because I actually go on programming.dev sometimes, without having an account there. I don't really get it. The fact that my Instance technically requires an application might actually be a UX hurdle, but otherwise, you just click Sign Up, enter email, name, and password, and that's it, right? It could be a UX problem that you miss out on content you don't see, but you also already see a load of content that you're not going to miss out on. Tutorials on how x-instance moving works might be cool though, if they don't already exist. Making them more visible might limit the defederation FOMO.

[–] Trincapinones@lemmy.dbzer0.com 7 points 1 week ago* (last edited 1 week ago)

That happened to me in the reddit exodus, I switched to Lemmy and faced a lot of analysis paralysis, ended up in Lemmy.world out of spite and then I regretted my decision.

So yeah, in my experience it's bad UX design, it felt like gatekeeping tbh.

[–] peregrin5@lemm.ee 7 points 1 week ago* (last edited 1 week ago)

Lemmy only really became usable for me after I blocked certain instances/communities. Tbh if I wasn't permabanned from Reddit I probably would have quit early on and went back to Reddit.

This wasn't because of UX. It's was because some of the most active and highly upvoted instances that had posts hit All constantly were full of terrible people and idiots.

However now that I realize how powerful that is to be able to block whole instances and curate your experience and realize that it's basically impossible to Permaban someone from Lemmy, I'm enjoying it a lot more.

[–] Arkhive@lemmy.blahaj.zone 7 points 1 week ago (3 children)

I’m going to be holding a teach-in about the fediverse. AFK I mean. Like the people I live with, and am in community with in meat space. They all want to ditch corpo social media, but aren’t sure how. I’ll hold a digital one too for my more extended community, but I want to start with the people I truly live with. I think word of mouth is a great way to onboard people as it allows for a dynamic level of handholding. This is essentially “grassroots” social media after all.

I don’t really want Reddit to join Lemmy en masse. I want the people that see the value of pre-2010 social media, and the “local” internet, to understand and have access to these tools and spaces. I think that will be best done through education, not advertising. Advertising the platform is exactly what all the platforms we want to ditch do, and we are actively trying to not be those platforms.

The sense of “needing” more users, to me at least, is a hold out of the “infinite growth”, capitalist, mindset. I don’t want infinite growth for my instance, I want the people it’s made for to find it, and enjoy communicating with the people they share it with.

[–] Blaze@lemmy.dbzer0.com 7 points 1 week ago

Cool for you to do a presentation. Feel free to share how it went here afterwards!

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The second this hurdle is crossed we'll need a new Lemmy

[–] slingstone@lemmy.world 7 points 1 week ago (1 children)

I use Boost for Lemmy. The transition from Reddit was easy for me, and I know little about the fediverse other than the most basic outlines.

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