My work did a digital communication class that talked about how you should never start a chat with a question but rather start with "Hello'. It's infuriating
this post was submitted on 24 Dec 2024
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I mean, as long as you follow it up with whatever you want
Not until the other person responses. Which is insane.
Next communication rule: Start every question with "May I ask a question?" before asking the relevant question after the acknowledgment.
Or in verbal discussions, never think before you speak and to avoid anyone else speaking make a humming noise with slightly opened mouth emitting an "Uhhhmmmmmm" while you think.
I love when a website on mobile has some animated component that keeps making the text move around while I’m trying to read the damn thing.
Does anyone mind if I ask what this is in reference to
Work communication etiquette
I agree very much, major pet peeves in a busy day
Is this website assuming you take 5 minutes to type 7 words and that typing "hi" takes the same time?
It's a common Indian thing to type a greeting, then wait for a response before actually getting to the point. It drives a lot of people crazy, because now we have to respond back and prompt them to tell us what they need and wait for a response, which is frequently a while later, causing a lot of interruption to what might otherwise be productive working time.
It turns a "can you send me this info" 5 minute task into a multiple interruption pain in the ass
You're never just on chat. You're always doing something else. The constant distraction and context switching is mentally expensive.
Do people type "hi" and then go do something else instead of typing the question?
Yes, that's exactly what happens and what the page is about. People often type hi, and if they don't an answer right away, they get distracted with something else. Then I reply hi back, and the same happens again on my side. Maybe the delay is just the 30s each time, maybe is 2 mimutes. Sometimes this cycle repeats again because they ask how I'm doing! And each time I need to interrupt what I'm doing and state at the screen waiting. Instead of just quickly reading and immediately replying. There's literally no advantage to separate pleasantries in chat.
People wait for a response after saying "hi"?
Why?
That question is the whole point of the website. Are you paying attention?...
The website says to not do it, not why people do it
I'm sure there's many reasons. I've no fucking clue. I just want them to stop.
A lot of timid people want to see if the other person would even commit to a conversation. If you are the first one to start a conversation, and I see you do not fully commit with a half limp "hi" or "can you help" with no context or anything to tell me, then I will simply ignore it.
There's one guy at work who calls unprompted. If I don't answer, he messages me asking to call him back.
I don't call him back anymore. I can't know if it's going to be a 5-minute call or a 45-minute call so I assume the latter and I don't have time for that
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Same as "don't ask if you can ask a question, just ask directly"
I'm a member of a Discord server that's primarily used for support, and this happens way too often. I've taken to just reacting with a wave emoji and waiting for them to actually ask for help. Most of the time they'll just leave some time later, without ever asking a question.
In that case, as has been the case in other large discord servers I've been a part of, those are actually bots
This was my teams status for a couple years at my old job. I'll probably end up doing the same at my new job once I'm here long enough for it not to come off as an "overly aggressive new guy" move.
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Hi...
Hey there...
Hello...
So, ya have a movie for me?
I was delighted to see the "don't be mad at the person who sent you here" link at the bottom was sent to a different and appropriate video in the Spanish version of the site. That's great localization work.
Edit: it appears only Spanish and Swedish have unique videos
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