this post was submitted on 22 Jul 2023
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The social media platform Bluesky recently had an incident where a user created an account with a racial slur as the handle. The Bluesky team quickly removed the account but realized they should have had automated filters in place to prevent such issues. They are now implementing a two-step automated filtering and flagging system for user handles while still involving human moderators. The team acknowledges they were too slow to communicate with the community about the incident and are working to improve their Trust and Safety team and communication processes going forward. They are committed to learning from this mistake and building a safer and more resilient social media platform over time.


Previous post about this topic https://beehaw.org/post/2152596

Bluesky allowed people to include the n-word in their usernames | Engadget

Bluesky, a decentralized social network, allowed users to register usernames containing the n-word. When reports surfaced about a user with the racial slur in their name, Bluesky took 40 minutes to remove the account but did not publicly apologize. A LinkedIn post criticized Bluesky for failing to filter offensive terms from the start and for not addressing its anti-blackness problem. Bluesky later claimed it had invested in moderation systems but the oversight highlighted ongoing issues considering Twitter co-founder Jack Dorsey backs the startup. The fact that Bluesky allowed such an obvious racial slur shows it was unprepared to moderate a social network effectively.

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[–] fades@beehaw.org 91 points 1 year ago (24 children)

As a developer, I don’t see the issue?

They clearly didn’t cover username validation or at least to the extent of matching words, the devs fixed the problem within 40 minutes of the report (pretty great timing imo), and they have since implemented actions to avoid further issues.

What’s the fucking problem?? It’s still new as fuck, these things happen.

[–] okiokbar@lemm.ee 6 points 1 year ago (4 children)

Companies show what they care about by what problems they choose to focus on, or not. If you build a Twitter competitor and you don’t invest in community safety from the start, you’re showing what you value 🤷🏼‍♂️

[–] JackbyDev@programming.dev 2 points 1 year ago (1 children)

40 minutes. That's how quick they solved it. To me that sounds like showing what you value.

[–] okiokbar@lemm.ee 5 points 1 year ago

You treat this as a bug, others treat it as another sign of a lack of forethought on the core of their offering.

If this happened in isolation, people would be forgiving (or wouldn’t care, given how small Bluesky is), but it’s not. Bluesky has a whole theory about moderation and community safety, and half-assing fits with that theory.

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