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Minimal DNS settings to link domain to Website? (lemmy.world)

submitted 1 year ago* (last edited 1 year ago) by woland@lemmy.world to c/techsupport@lemmy.world

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Hey techsupport,

I was tasked with rebuilding the website of my place of work so that we can move away from a costly squarespace subscription. I've managed to build the site, upload to github and deploy via netlify, but I think I made a mistake while setting up the DNS.

The domain is still registered with squarespace (for the meantime) so I tried to point the domain to the netlify page. Netlify provided me with the IP for an A entry to add to my settings in Squarespace. I'm pretty sure the entry in itself is correct:

my-domain.com | A | [netlify-IP]

www.my-domain.com | A | [netlify-IP]

However, even after 24h, the website is not reachable under the domain name. Are there some other settings typically necessary to make it work?

I deleted the default Squarespace-DNS-entries, maybe I accidentally deleted an important setting?

Thank you for helping a noob out!

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[–] Vlyn@lemmy.world 2 points 1 year ago* (last edited 1 year ago) (6 children)

You forgot about IPv6 (AAAA entries). Maybe that's the issue?

And dumb question: Just because the website doesn't work doesn't mean it's DNS. When you ping the domain, what IP do you get?

[–] kowcop@aussie.zone 1 points 1 year ago (2 children)

What records do you have in the dns? You can’t ping domain.com unless you have something like an @ record which creates a record for the domain itself. In your dns if you have a www record, try ping www.domain.com

[–] woland@lemmy.world 1 points 1 year ago (1 children)

can you specify which IP the @ record is supposed to point to?

[–] kowcop@aussie.zone 1 points 1 year ago* (last edited 1 year ago)

You can google it.. the root domain record is an A record that is the ip address you want to ping

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