this post was submitted on 21 May 2024
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[–] howrar@lemmy.ca 49 points 5 months ago (9 children)

“Insufficient detail. Please ask a specific question.”

This is a very real problem from the answering side. So many people would rather have you guess what they're trying to ask and then get mad at you when you guess wrong.

[–] zurohki@aussie.zone 20 points 5 months ago (7 children)

I know whenever I try to help someone with a Linux issue it's always an uphill battle to get them to stop guessing what they think the problem might be and show me the logs.

People really don't want to give you the information you need to help them.

[–] KISSmyOSFeddit@lemmy.world 21 points 5 months ago (5 children)

To be fair, people who know which logs to attach and how to get them usually already know enough to troubleshoot the issue by themselves.

[–] png@discuss.tchncs.de 16 points 5 months ago (1 children)

This is such a hard part of learning Linux. "Just look at the logs" Which logs? Where? How?

[–] KISSmyOSFeddit@lemmy.world 4 points 5 months ago* (last edited 5 months ago) (1 children)

journalctl > logs.txt (don't actually do this)

[–] laughterlaughter@lemmy.world 5 points 5 months ago (1 children)
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