this post was submitted on 17 Jul 2023
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Comcast advertising “10G” in hopes to confuse consumers to accept slower speeds::Comcast says Xfinity offers 10G home internet, but the term "10G" is hazy and potentially misleading—especially because it has no relation to 5G for cell phones.

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[–] DragonAce@lemmy.world 59 points 1 year ago (11 children)

Oh man, this sounds like a repeat of the whole debacle with AT&T and their "5Ge" bullshit. As soon as the whole 5G hype started, AT&T decided to claim that their entire network was now "5Ge" and capable of faster speeds. When in reality the "5Ge" label simply meant that the network in that area was flagged to be upgraded to 5G sometime in the near future, there was zero increase in network bandwidth or performance, just a little "5GE" symbol on your phone. IIRC they were taken to court over it and ordered to stop using the "5Ge" label, but they figured out a way to weasel out of it and never followed thru.

[–] mo_ztt_3@lemmy.world 42 points 1 year ago* (last edited 1 year ago) (6 children)

Many years ago, when even smartphones were relatively rare, I learned that AT&T was offering a little USB dongle that would give your computer internet access via their cell phone network for a monthly fee. I thought it was a fantastic idea and I wanted exactly that, so I went in to buy one.

I asked the lady how much data per month was included. She said it was unlimited. I said that it's definitely not. I just want to know what the limit is. We want back and forth a little bit, and after a while I just asked to see the written agreement, dug through it a little bit, and found the part where it said that I was limited to 5 gigabytes of internet per month. I pointed it out to her, reiterating that 5 gigs is fine, I just had wanted to know what the limit was.

She said, "Oh that's what comes with the unlimited plan." She argued that no human being would realistically use 5 gigabytes in a single month, so the plan was unlimited.

I gave up and just bought the thing and left, but it was such a frustrating interaction that it still comes to mind almost 20 years later when someone says "AT&T" and "bullshit" in the same sentence.

[–] 0xff@lemmy.world 3 points 1 year ago

Reminds me of that guy who repeatedly asked Verizon to confirm their price was X cents per byte, but ultimately was charged X dollars per byte.

Found it: http://verizonmath.blogspot.com/2006/12/verizon-doesnt-know-dollars-from-cents.html

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