this post was submitted on 15 Jul 2023
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I love signal, but they have to step up their game. Telegram is a hundred times more fun to use and I hate that my mom and close circle uses it and I hate to say that I don’t wanna use Signal coz it’s a pain to us in comparison with other messengers like Telegram.
Please Signal, instead of doing features like “pay through signal” do something that is actually useful now instead or fun. Who wanted to pay through signal in the first place. Maybe a small audience but is that small audience your target group!?
I love signal for keeping up to their own standards of keeping privacy (until somebody else steps up as a CEO Ehe. Fuck spez). But their overall User Experience sucks compared to other apps.
At least they removed the SMS function.
Unfortunately, removal of the SMS function was what caused the few friends that had Signal to stop using it, myself included. It was great to see someone show up as a Signal contact instead of regular SMS, but also being able to reach anyone I needed without having to figure out whether they have Signal, so I can use that, or that they don't and I have to send an SMS. Now I simply don't bother with Signal and just use regular SMS all the time, and I don't think I've opened Signal ever since they removed SMS support.
Which is a shame, I really liked Signal.
Dropping SMS alas was necessary (and not just for Signal, but for messengers-with-SMS as well) because of the general play Google is doing with SMS → RCS. IMO, Signal held the idiot ball quite strongly by not just picking TextSecure from their old archives, tuning it up and releasing it as an updated, separate "Signal SMS" app.
I feel like they could've just put text messages in one tab and Signal messages in another tab. Like, iirc, their whole deal was that they were opposed to potentially misleading people about text messages being secure just because they were being sent through Signal.
I seem to remember something like that was discussed at some point in Signal Community and one of the big arguments contra was that the normies and even some advanced people who use Signal just don't "get" UX warnings any more: you could have put all the red tabs, cross signs and unlocked padlocks on the screen you wanted, they were still gonna complain openly on the internet and discredit Signal for not actually "securing muh messages". It's actually part of the same argument why they don't let you export your own messages.
Besides, having to use the same engine (tab and all) in the same app for two things with vastly different reaches of security was murder on the dev team. There were things they were not able to keep testing because of clashing against SMS compat. It is one of the reasons why I think the smart thing to have done would have to keep the "original" app as the Signal SMS.