this post was submitted on 27 Feb 2024
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I didn't read more than the abstract. It sounds like they are arguing that hallucinations are inevitable because the LLM cannot know everything. But wouldn't it be enough for the LLM to know what it knows, and therefore know what it does not know?
The issue is not that it doesn’t know everything, it’s that it doesn’t know anything. It’s not capable of knowledge in the sense that humans are. All it does is probabilistically predict which sequence of words might best respond to a prompt, based on huge amounts of human text that it was trained on.
Part of the issue is how will you train the model to know which things in its training data are factual and which are not? An incredible amount of human curation already goes into just avoiding the model from repeating offensive things, but the realm of facts is so so much broader than that. I don’t see any way it could be done.
But on the other hand I am only a casual observer of this technology and perhaps the experts will come up with a creative solution we can’t yet imagine.
Sure, it’s hard to say whether a computer program can “know” anything or what that even means. But the paper isn’t arguing that. It assumes very little about how how LLMs actually work, and it defines “hallucination” as “not giving the right answer” with no option for the machine to answer “I don’t know”. Then the proof follows basically from the fact that the LLM-or-whatever can’t know everything.
The result is not very surprising, and saying that it means hallucination is inevitable is an oversell. It’s possible that hallucinations, or at least wrong answers, are inevitable for different reasons though.