this post was submitted on 04 Dec 2023
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For those that continually use services like Uber Eats, Grubhub, DoorDash, etc., how does justify using the cost?

With fees and tip added, it's almost double the cost, the food arrives cold and wait time is longer than you picking it up yourself.

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[–] SuiXi3D@kbin.social 8 points 11 months ago (2 children)

Lately? I don’t. Uber, DoorDash, all of ‘em can’t bother to pay people what they’re worth, meanwhile customers are overcharged for literally everything.

Furthermore, my experience in Austin, TX is that drivers can’t bother to actually read delivery instructions… or can’t because they can’t read English. This is fine, but translation apps exist and 9/10 drivers just can’t be bothered.

My experience is also that, half the time, drivers can’t be bothered to actually double check whether the restaurant actually bothered to give them everything I ordered, or they’re taking shit for themselves because they aren’t getting paid enough. Whatever, that’s fine, most of the time Uber Eats would refund the stuff that was missing… right up until they stopped outright. I got tired of paying for food I straight up wasn’t getting.

Never mind that Uber seems to be going out of their way to avoid paying anyone a living wage or even call the drivers employees in the first place.

It’s just not worth it. I take less time to get the food myself anyway, and spend less doing it.