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This is why for the first time in my life I ordered an iPhone. My domains being sold off to squarespace was the final straw for me.
To be fair, telling customers to "just buy a new one" is standard Apple practice.
Apple support and provide software updates for iPhones for 7 years. There’s plenty to hate about Apple but they’ve pretty much got the longest support for devices in the mobile industry.
I’d love to know more vendors who support their devices for longer than 7 years.
They also purposely build their devices in such a way that they often can't be economically repaired, necessitating a repurchase. Check out Louis Rossman on YouTube, he owns a repair shop and rants about it all the time.
I’ve literally just got my phone back from a local phone repair shop (repairing my iPhone) and it’s Samsungs my repair person rants about (the Z and S models they mentioned in particular). They fixed my iPhone same day while I waited.
Looking at iFixit scores, that seems to track. Samsungs seem to get 2/10 to 4/10, Apple get 6/10s. Google Pixel 7 seems to get slated everywhere for taking the longest to repair.
Phones in general seem to be awful to repair but I do not see iPhones as any worse than the current trends of unrepairable flip phones or phones with flimsy components like the Pixel 7 rear camera glass.
Can you share the Pixel 7 repairability score from iFixit? I couldn't find one.
I did find a glowing review from Hugh Jeffreys, another respected repair channel in YouTube.
https://youtu.be/yIiRc97DOU8?si=SNEQ-0SMX9ksn2ak
They didn’t publish one for some reason but you can garner a strong idea but just looking at the difficulty scores and time each type of repair takes.