this post was submitted on 01 Dec 2024
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Fediverse memes

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[–] pixelscript@lemm.ee 10 points 3 weeks ago* (last edited 3 weeks ago) (7 children)

There's "difficult" in the sense of a person's reasonable ability to follow rather straightforward prompts, even if they don't know what they mean. Linux installers are rather low difficulty here.

Then there's "difficult" in the sense of how much a typical person will tolerate being rushed through a bunch of mystifying questions just to get through to the other side, particularly when an alternative option that doesn't ask them at all is available. Linux is atrocious in that regard.

Really hot take: more choice is actively bad for people who don't care. Which is far and away most of them. The kind of personality matrix that is attracted to Linux as-is tends to be the kind that wants everything configurable, and for the system to never assume anything, and let the user roll everything themselves. Most people are not like this and they don't appreciate this "courtesy". Giving them the option at all is the deterrent.

If you want to talk Linux installers that are on-par with the UX feel experience provided by macOS or Windows from a normie's perspective, show me one that doesn't ask anything of the user that doesn't also appear in one of those installers. Not a single thing. If it does, that's a speed bump that has no reason to be there. Because the person who is using it likely doesn't have the answer, and if the correct course of action in that situation is, "It doesn't matter, just use the default", then why did it even ask? It should just do it.

I'm not suggesting we need to completely rob all installers of any choice, either. We can have a two-tier system, so people who actually know the answers to those questions can select the advanced install, and people who don't care can select the streamlined install.

The dirty little secret about the mass market aversion to Linux is that people are genuinely not interested in or remotely curious about the inner workings of their computers. Those of us who like to immerse ourselves in it for fun are outliers. Any one of us who denies it has their head extremely far up their ass.

It's similar to car mechanics. The vast majority of drivers don't know or care how the machine works, they just want it to get them where they want to go. If it breaks, take it to the nerd who gives a shit. The more fiberglass cowls and covers you slap on top to hide the inner workings of the thing and automatic features you implement to abstract it all away from the user, the better, from their perspective. The damn car should just go. How it goes is not of any concern.

Linux needs to offer a similar experience if it wants mass market appeal any time soon. The alternative, trying to actually spark that curiosity in people to enjoy understanding how the machine works, is far too slow of a process to make any measurable movement of the needle of user adoption over time. Low barrier to entry isn't good enough when zero barrier to entry exists and is already the standard.

[–] LilaOrchideen@feddit.org 3 points 3 weeks ago (5 children)

honest question: have you ever tried to fresh install windows on a pc or laptop that didn't have an OS (or a previous windows) installed? I found it way more unintuitive than for example kubuntu installer in the past years.

[–] pixelscript@lemm.ee 5 points 3 weeks ago (3 children)

I haven't. I suppose that's a large chunk of where the advantage comes from, isn't it? New computers are expected to just come with the OS on them already. The entire process of installing an OS no matter whose you use is a completely alien concept to most people, and anyone who thinks it's "not that hard for the average person" is daft.

Are OEM Linux installs even a thing? For like, ""real"" hardware, from ""real"" (read: mainstream enough to buy on a shelf at Best Buy) manufacturers? Those are what we need to be steering people to, IMO, if we ever want Linux to be competitive with Windows and macOS for an average person.

[–] macroplastic@sh.itjust.works 1 points 3 weeks ago

You can get most Dell laptops shipped with Ubuntu, but I don't think that's available at a brick and mortar retailer.

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